Terms and Conditions
Hosture (hereinafter called "Provider"),
agrees to supply the client (hereinafter called "Client") with
Web Site Hosting and other related services, as prescribed at the time
of ordering, for a mutually agreed upon pricing structure and term. The
Client agrees to all requirements as set forth in this Terms and Conditions
contract.
The
Client covenants and agrees to abide by the Terms and Conditions, as
specified here, in addition to all future revisions, and changes in
pricing policies, that are publicly posted on the Providers web site(s).
Due to the ever-changing nature of the WWW, the Client fully understands
the responsibility of keeping themselves abreast of changes in the Terms
and Conditions. The Provider will make every effort to ensure the Client
is made aware of any changes to these Terms and Conditions by way of
email.
The
Client agrees not to use the facilities and/or capabilities of the Provider
to solicit the performance of any activity that is prohibited by law.
The Client agrees not to upload, transmit, or post copyrighted material,
including trademarks or protected material to our servers. The Client
also agrees to keep their site free of any illegal content including,
but not limited to, child pornography and pirated software. The Client
acknowledges that services for a domain containing any illegal content
may be suspended or cancelled without notice, without qualifying for
a refund.
The
Client agrees not to use the facilities and/or capabilities of the Provider
for the distribution of UCE (unsolicited commercial e-mail), commonly
known as "spam". All reported instances of UCE will be fully
investigated and all substantiated breaches of this Condition will incur
a charge of AU$50.00 per incident. The Client acknowledges that services
for a domain breaching this Conditions may be suspended or cancelled
without notice, without qualifying for a refund.
Unauthorized
Access of the servers is strictly prohibited. The Client agrees not
to engage in such activity or to attempt to breach the Servers for the
purpose of altering or manipulating the hardware and software, compromising
the Servers, or for any other unauthorized use commonly known as "hacking".
The Client agrees to indemnify and hold harmless the Provider for any
liability arising from the use of their service.
You
are responsible for your username and password. Please secure them carefully.
Do not give them out to anyone that you do not trust or do not know.
Any damage to the server will be your responsibility. We reserve the
right to request access to any secured or membership area established
on your domain for the purpose of routinely checking the content stored
on our servers.
Non-acceptable
content on the Provider's servers:
MP3 files without prior permission
Hackers programs or archives
Pirated software
Warez Sites
Pornographic Sites
IRC Bots
Provider
reserves the right to cancel service(s) at any time. All fees paid in
advance of cancellation will be pro-rated and refunded by Provider within
28 days. If cancellation is caused by Clients violation of these Terms,
no refund will be payable.
Provider
does not allow clients to install their own chat rooms, unless provision
is made for such within the Client's control panel or otherwise supplied
by the Provider. Provider currently does not allow IRC or IRC bots to
be operated on our servers. Client is allowed to install cgi applications.
Provider reserves the right to disable any program or script that may
effect normal server operations. Client is requested not to leave copies
of emails on mailservers, as these may be deleted. On our budget plans,
this is quite often beyond the Providers control. The Client acknowledges
that limits on the size of emails and mailboxes may be imposed.
The
Client agrees to indemnify and hold harmless the Provider from any claims
and expenses, including attorneys fees, related to their violation of
this Terms and Conditions contract, applicable laws or unauthorised
use of any software or other content.
The
Client understands that the Provider will take drastic measures to protect
itself from any legal or civil litigation including, but not limited
to, removing the Clients web sites from its servers for any reason deemed
appropriate by the Provider.
The
Provider bills on a monthly, quarterly, 1/2 year, or yearly cycle, depending
on what option and plan has been selected via the various brands of
hosting operated by the Provider. The Client acknowledges that the Provider
may seek to secure a deposit against an account, in particular one which
consumes large amounts of bandwidth, in advance of and/or in between
renewal dates. If payment is not posted to the Clients account on the
due date the Clients service is subject to suspension or termination
without notice. A Reconnection Fee of AU$50.00 applies to any domain
being reinstated past the date of suspension or cancellation. The Client
also agrees that any unpaid balance due hereunder shall bear interest
at the rate of 18% compounded per annum, and that costs of collection,
including Court costs and reasonable legal fees shall be added as principal
amounts to such balance.
For
credit card customers, you will be charged the appropriate amount at
the beginning of your account's billing period. For cheque/money order
customers, Provider must receive your cheque/money order by the beginning
of your billing period. NOTE: Provider charges an $AU50.00 fee for returned
checks. For international customers, if you are sending a check/money
order the amount must be drawn in Australian dollars. If you have to
update your billing information or wish to change your payment method
please e-mail our Billing Department at billing@hosture.com.
Any
request for cancellation must be received in writing via e-mail, regular
mail or fax. Cancellations over the telephone are not accepted. Clients
who have purchased a quarterly, 1/2 yearly or yearly plan for hosting,
and wish to cancel their account before the end of their term, must
notify the Provider prior to the first day of the second half of the
term. No refunds will be given once the second half of the contracted
term has begun. If this condition has been met, the Provider will refund
an amount equal to one half of the contracted amount less any reasonable
fees and data charges. No refund will be payable for less than 1 month
of unused hosting. Payment will be made by way of a mutually convenient
method within 28 days.
The
Provider will take all necessary precautions to protect against failure
of our equipment and software. The Client acknowledges and agrees that
temporary interruptions in service may occur, and that the Provider
shall have no liability for any claim, cost, charge, loss or expense
arising from or relating to use of the web servers.
The
Client acknowledges and agrees that data may be lost or corrupted in
connection with use of the service. The Provider may perform regular
back-ups of all data stored on behalf of the Client, but shall have
no liability to Client in the event all data is lost or destroyed. The
Client acknowledges and agrees that in the event restoration of data
from backup is necessary, it may take several days to complete such
restoration of data and resume operation of the service.
The
Age of Consent for legally binding contracts is generally 18 years of
age. The Provider will not knowingly accept subscription to its services
from minors, and the Client acknowledges that they are of the Age of
Consent.
The
client acknowledges that the Provider may invoke Digital Signature technology
in order to bind the contract between the Client and the Provider. The
Client acknowledges that the Provider will attempt to overturn any fraudulent
chargebacks issued against services rendered by all available means,
and that the Provider will seek to recover all legal and administrative
costs associated with successfully opposing such chargebacks.
In
the event that the Client has not complied with the any part of the
Terms and Conditions contract or breaches the contract via nonpayment
of specified charges, the Provider reserves the right to hold any and
all Client equipment, alter access to the service, or to terminate the
service, without notice to, or authority from the Client. Provider may
subsequently charge the customer and may refuse any refund due to the
Client.
In
the case of "Force Majeure" (as defined below), the Provider
will notify the Client at the earliest opportunity of the circumstances.
"Force Majeure" will entitle either party to withdraw from
their contractual obligations. The Client will remain liable for all
costs incurred up to the occurrence of "Force Majeure".
"Force
Majeure" means any event or thing outside Hosture's reasonable
control, which directly or indirectly causes Hosture becoming unable
in whole or in part to perform its obligations under this Agreement,
and includes but is not limited to:
(a) acts of God or the public enemy, national emergencies, asteroids
or other space calamity (including but not limited to meteorological
or astronomical disturbances), use of atomic weapons or nuclear fusion
or fission, radioactive contamination, insurrection, riot, hostile or
warlike action in peace or war, sabotage, receive earth station outage,
earthquakes, tidal waves, hurricanes, snowstorms, rain fade, fires,
floods, or electromagnetic radiation from the sun;
(b) strikes, lockouts, labour disputes, work stoppages, embargoes or
any other labour difficulties;
(c) action or inaction by a government entity or agency; or
(d) the unrelated action or inaction of a third party which is beyond
Hosture's reasonable control, which causes a delay or ultimately a failure
to perform Hosture's obligations under this Agreement.
The
parties agree that this agreement shall be governed by and be interpreted
according to the laws of the Commonwealth of Australia, and International
laws enforceable by way of treaty. Any and all actions regarding or
relating to this agreement shall be brought about in the State of Queensland,
Australia.
Hosture
TERMS AND CONDITIONS
Last revised: 7th June 2002
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